Helium FAQs


🎈 

Balloon Information & FAQ



We love helping you celebrate every occasion — whether your balloons come from us or somewhere else! Below are the most common questions we get about balloon care, inflation, and our outside balloon policy.





💡 

General Balloon Info



  • How long do balloons last?
    Latex balloons generally float 8–12 hours when filled with helium, depending on size and temperature. We can treat your balloons with Hi-Float to extend their float time up to 3 days.
  • Do temperature changes affect balloons?
    Yes! Helium expands in heat and shrinks in cold. We recommend keeping your balloons indoors in a cool, stable environment until your event time.
  • Do you guarantee float time?
    Because balloons are fragile and affected by the environment, we can’t guarantee float times after pickup or delivery — but we always use the highest-quality balloons and helium for the best results!






🛒 

Outside Balloons Policy



We’re happy to inflate balloons purchased elsewhere, as long as they meet quality and safety standards.


Pricing (per balloon):


  • Latex Balloons – starting at $2.00 each (includes helium & ribbon)
  • Foil/Mylar Balloons – starting at $3.00 each (varies by size)
  • Hi-Float Add-On – $0.50 per balloon (extends float time)



Please Note:


  • We are not responsible for any outside balloons that pop, leak, or won’t float after inflation.
  • We can only inflate balloons made for helium use — check the packaging or bring it in for us to verify.
  • Balloon inflation fees are non-refundable, even if a balloon fails to inflate properly.
  • You may drop off your balloons ahead of time for scheduled pickup during business hours.






🎉 

Balloon Care Tips



  • Avoid leaving balloons in hot cars or direct sunlight.
  • Keep them away from sharp objects and textured ceilings.
  • For outdoor events, consider air-filled designs (arches, columns, garlands) — they last longer and don’t require helium!






📞 

Need Help or Have Questions?



Call or text us at (225-647-0821

Or stop by our Gonzales location — we’re happy to guide you on the best balloon setup for your event!